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Frequently Asked Questions
Find answers to some of the most common questions about ordering, payments, delivery and shopping with The Veylore.
Simply browse our collections, select the product you would like to purchase, choose the available options, and add the item to your basket. Proceed to checkout and follow the instructions to complete your purchase.
Available payment methods are displayed during checkout. Payment must be successfully authorised before an order can be processed.
If tracking is available for your order, tracking information
will be provided after dispatch.
You can also contact us at
info@theveylore.uk
for assistance.
If you need to change or cancel an order, contact us as soon
as possible.
We cannot guarantee that changes or cancellations can be made
once an order has entered processing or has been dispatched.
If your order arrives damaged or you believe there is an issue with an item, contact us promptly at info@theveylore.uk with your order details and relevant information.
Please refer to our Size Guide before placing your order. Product descriptions may also provide additional sizing information where available.
You can contact our Customer Care team by email at info@theveylore.uk or by phone at +44 161 496 0287.