At The Veylore, we aim to make delivery straightforward and convenient for our customers.

Order Processing

Orders are processed after payment has been successfully received.

Processing times may vary depending on order volume, product availability, weekends, public holidays, or special promotional periods.

Once your order has been dispatched, you may receive tracking information where available.

Delivery Information

Available delivery options and estimated delivery times will be displayed during checkout based on your delivery address and the shipping method available for your order.

Delivery times are estimates and may be affected by circumstances outside our control, including courier delays, adverse weather, public holidays, or other unforeseen circumstances.

Tracking

Where tracking is available, tracking details will be provided after your order has been dispatched.

Please allow some time for tracking information to become active after dispatch.

Delivery Address

Please make sure your delivery information is correct before completing your purchase.

The Veylore cannot be responsible for delays or failed delivery resulting from an incorrect or incomplete address supplied by the customer.

If you notice an error in your delivery address, contact us as soon as possible at info@theveylore.uk.

Delayed Orders

If your order has not arrived within the estimated delivery period, please contact our Customer Care team.

We will do our best to help you locate your order and provide any available delivery information.