At The Veylore, we want you to feel confident when shopping with us.
If you are not completely satisfied with your purchase, you may be able to return eligible items in accordance with our returns policy.
Return Conditions
Items must generally be returned in their original condition and should be unworn, unused, and suitable for resale.
Where applicable, items should include original packaging, tags, labels, and other accessories supplied with the product.
We reserve the right to refuse returns that do not meet the applicable return conditions.
Non-Returnable Items
Certain products may not be eligible for return because of hygiene, safety, or other applicable considerations.
Any exclusions will be identified where applicable on the product or during the purchasing process.
How to Request a Return
To request a return, contact us at:
Please include your order number and the reason for your return.
Our team will provide the relevant instructions.
Refunds
Once a returned item has been received and inspected, we will process an eligible refund.
Refunds are generally issued to the original payment method.
The time required for the refund to appear in your account may depend on your payment provider or bank.